FAQS

What Can I Expect?
In general, your initial appointment will be with one of our social workers or psychologists. He or she will ask you a series of questions to gain an understanding of your problems, what resources you bring to help with your problems and barriers you may have that could be preventing you from solving your problems.

Your therapist will develop a treatment plan with you. Your therapist will also review with you whether medication would assist you in your treatment, and if so, would recommend for you to see a psychiatrist.

Length of time in treatment depends on your individual circumstances. Your therapist will review and develop this with you along with what progress you will have and approximately when you should feel progress.


 

Difference Between Mental Health Professionals
A psychiatrist is a medical doctor with additional training in the treatment of mental health and chemical dependency problems.

Psychologists have either a masters or doctorates degree in psychology with a minimum of two years experience and are called limited licensed psychologists or licensed psychologists.

Social workers have a masters degree in social work with a minimum of two years experience.

We carefully select and credential of all of our staff. Which discipline you will see depends on your problem areas and we will match you with a mental health professional who has the most expertise to help you.

 


Co-pays and Deductibles
Increasingly, insurance companies require you to contribute to the cost of your care. A deductible is a dollar amount you are required to pay before your insurance begins to pay Apex Behavioral Health, P.L.L.C. for your care. A co-pay is the amount that you are required to pay in addition to what the insurance company pays Apex Behavioral Health, P.L.L.C.

We require that you pay your deductible or co-pay on the day we provide service. We have found that this prevents large balances from building up that could cause you additional stress.

For you convenience we accept cash, checks, Visa, MasterCard, American Express & Discover. Also, please bring your insurance card and driver’s license or I.D. to your first appointment.

 


Changing Therapist or Psychiatrist
We attempt to match you with the therapist or psychiatrist who will best help you with your problems. However, if it is not a good match, you can request that the support staff schedule your appointment with a different mental health professional. We do encourage you to discuss this with your therapists/psychiatrist first.

 


Will My Family Be Involved?
Whether or not your family is involved depends on your unique situation. We always involve parents in the treatment of children. We encourage family involvement but this needs to be discussed with your therapist.

 


Confidentiality
What you tell us is held in the utmost confidence. Both state and federal law protects your confidentiality. You must sign a release of information to allow us to share information about you.